How do I return an item?
Returns: If for any reason you decide to return your item, Organic Tagua Jewelry offers a 15 day refund guarantee minus the cost of shipping/labor. Please notify us of any item being returned. All documents must accompany the item being returned. The returned package must be postmarked within 15 days, starting on the day the item was received to insure credit. Please note, that there is a 10% standard restocking fee for returned items.
Refunds: A refund will be issued on receipt of the returned inventory. Customer service will contact you to issue a credit.
Damaged Goods: If an item is damaged when it arrives, please contact customer service as soon as possible to get a replacement sent out.